As I write this blog post much of the developed world is following the same story, that of Wikileaks and the drip-feed of previously secret and confidential US Government cable messages. It has gripped the public consciousness and shows no sign of letting up… So what can a WAAR reporter learn from this?
Now before we get going – and to ensure this post does not get hijacked and turned into a political discussion! – this is a blog post about some of the key elements that create a great story …and not a statement of the rights and wrongs of what has happened, neither is it an endorsement or condemnation of the Wikileaks site.
Okay, with that out of the way, let’s get cracking…
Top secret!
Whatever your view on Wikileaks and whether such sensitive information should be available in the public domain, there is something strangely alluring about it. Personally I believe this is for many reasons, but the first is the most obvious… this being, we’re not supposed to see it!
Secrets are by definition special. So special they’re hidden from the masses and only a few select people will ever know the juicy info…
…If only you could be one of the few to know the ‘insider’ details?
Even the most upright and straight-laced professional cannot help but be attracted to a secret – and Wikileaks is FULL of secrets and confidential information!
Admittedly, nowadays the promise of ‘secrets’ is often overused in marketing – however it is STILL being used …and that’s because it still works. So, just like a traditional reporter, if as a WAAR reporter you can offer the ‘inside scoop, never before heard story’ then you too can enjoy an exponential growth in avid readers.
Controversy sells!
This again is one of the more obvious observations. Wikileaks is sharing information which goes way beyond mere hints of scandal with full-blown disclosures of conversations, opinions and activities that are, for many parties, exceptionally embarrassing. From overly vocal members of the UK Royal family to accusations against some of the world’s most powerful leaders, Wikileaks is packed full of controversy that has every journalist hack feverishly tapping away at their computers dishing the gossip.
FACT: Controversy breeds opinion – and that in turn leads to discussion and exposure. For that reason every great marketer has at some point played with controversy in order to gain notoriety and access to potential customers.
Your report could do the same by choosing to take a more controversial view of a subject and stepping away from the popular consensus. Yes, it has its risks and so embracing controversy will not be for everyone …but playing safe may instead make you “vanilla”, like everyone else, and so you fail to be noticed in your marketplace…
Zeitgeist
Quick definition (from dictionary.com):
Zeitgeist – noun; the spirit of the time; general trend of thought or feeling characteristic of a particular period of time
The zeitgeist for many years has been the ‘war on terror’ and of course Wikileaks with its disclosures relating to both the wars in Iraq and Afghanistan is clearly wrapped up in that ‘trend of thought’. If Wikileaks was disclosing, say, the toilet habits of world leaders then yes it would get a few column inches in the papers thanks to the controversial/gossip angle, but would quickly become yesterday’s news.
Whereas zeitgeist is omnipresent, never yesterday, always today.
As a WAAR reporter you can easily tap into the zeitgeist, just consider what people are most talking about and associate your information with that idea.
BUT – beware – zeitgiest has an “expiry date”. As soon as the “trend of thought” is no longer current thinking then it is old news and so any report based on it will lose its hook.
Authority
As social psychologist Dr Robert Cialdini has demonstrated many times, we are influenced by authority whether we like it or not. If an authority says something then we listen, if an authority suggests one idea is better than another then we tend to go with what they think is the better idea. We are so conditioned to believe an ‘authority’ more than any other source that we are naturally interested in what that authority is saying.
Although we have the intermediary of Wikileaks, the real source of the information is the US Government, so naturally we listen.
In addition, the reporting of the Wikileaks saga is also a good demonstration of authority too, as it is the likes of the New York Times and the UK’s Guardian (both respected newspapers) that initially ran the story. So if the NYTimes and the Guardian are running the story then “it must be important”.
Injecting authority into your WAAR report will increase interest and give the suggestion of importance. Think of it like this, if you had written a report on financial matters and Warren Buffet said of your report “this is great information and every business owner must have a copy” then sure enough it is far more likely that ‘every business owner’ will want a copy!
So seek endorsement of your WAAR reports from authorities in your marketplace. Get them to publicly proclaim your report as solid gold and/or use their testimonials as part of the promotion of your report.
(Also, remember that creating kick-ass reports is a very effective way to establish YOU as the authority!)
Them vs Us
Picking up on the idea of authority, Wikileaks is steeped in conspiracy too and more specifically the idea of “Them versus Us”. Wikileaks holds information which is about the ‘powers that be’, the state, the people who ‘run our lives’ …and THEY are different to US, THEY are the bogeymen.
‘Them vs Us’ is a very powerful storyline when used correctly in any form of marketing and is a great way to align yourself with your audience, making you part of the gang, one of the good guys. All you need is a bogeyman who everyone can unite against and, in the case of Wikileaks, who better than the Government!
No, this is not about anarchy, this is your standard backyard chat about “can you believe THEY just raised my taxes again”, “did you see THEY cocked up again?”, …
So when writing your WAAR report, discover who or what constitutes the bogeyman and then write an argument which places you and your audience on the same side, united against THEM!
Over to you
Of course there are many more elements we could chat about like the dangerous nature of Wikileaks, the accessibility of the info, and the idea that knowledge is power, but for now I turn this over to you… What do you think?
Just add your comments below!




Enjoyed the main WAAR report and so really pleased to see you are adding to the value with blog posts.
On the subject of WL……… I think the danger angle is a biggie. Maybe it’s a self-destruct thing but we kinda like an element of danger. Just think about you big hollywood movies and most are action-related. Danger, danger, danger! ……….How to do this in a report is a good question!
(but if I get the viewing fgures of an action movie then I’d be VERY happy!!!!!!!)
Cheers, Adrian
Hi,
I managed to get attention through controversy once. That was April 2010 when the Icelandic Volcano erupted and caused me to be stranded in Paris for more than 2 weeks.
A national news agency reporter somehow got my number and called me. I was being frank and told exactly what I thought about my government for ignoring my plight and having an unresponsive embassy. It was splashed all over the media and I got millions of exposure daily for a couple of weeks.
Unfortunately, I gained nothing from it. What I learned is, controversy that we created intentionally or by accident, will not bring any benefit. It may breed contempt.
My sales didn’t increase at all. It is not a zeitgeist anyway.
Even if it is a zeitgeist, look at what is happening to Wikileaks founder. He became popular indeed but his enemies are not building trenches. Instead, they are digging into his closet and exposing him for exposing them.
Look at Bush and his zeitgeist. He is hated by half the world, he triggered a quagmire and increased the number of people joining terrorists. At the closing of his career, he welcomed a flying shoe that almost hit his face. That event is carved as an historic account.
Writing the report WAAR style is flowing the reader from a controversy to the solution that he is looking for. At least you have control.
Zeitgeist has a life of its own. No one can control it.
Hi Azman,
Thanks for the great comment – Yes, I agree with you about linking everything together.
And at the same time it is interesting to consider the wider aims of someone like the Wikileaks guy… his aim is to get the message out there (whatever it takes… though admittedly he probably wasn’t expecting this amount of come back) …BUT… the controversy is helping increase his readership and so he is achieving his aim.
Stepping away from Wikileaks – Let’s take a look at the world of music… Time and time again the outrageous activities of bands and vocalists increase record sales…
Or from movies… When Christian Bale was recorded letting loose on set with a four-letter onslaught it increased the interest in the film Terminator Salvation…
But yes, a report is likely to be different. The key is to be controversial to attract readership but not to detract from your overall aim. So for example, a simple and less risky strategy is to find a loop-hole in your market place where everyone is saying “X” and you say “actually X is wrong, you want Y” …being the guy to have the balls to say it will get you noticed.
Thanks again for the comment!
PS – Nearly forgot to say… Yep Zeitgeist is definitely one of those “tread softly” ideas… not only does it have a life of its own but also an expiry date which means anything associated with it has an expiry date too
My comment doesn’t specifically pertain to being allured to controversy, but maybe its kind of related.
If it’s true that readers have to feel comfortable before you can get them to take action, and most people are comfortable with a blue background and white space in the middle, with black writing on white space, then why the white writing on black background for this site? Ironically, this site makes me feel like I’m in a dark closet and maybe someone is going to tell me a secret…
So that keeps me attracted to the dark closet; the feeling that a secret is coming. Sound weird?
Hi Peggy – Yes, intriguing isn’t it…… This colour scheme is a deliberate play on the mystery angle (and of course in keeping with “Magi” as in BusinessMagi).
Oh… and yes… we have many secrets to share!
Thanks for your comment!